SHSupportHub
Launch SupportHub

Telegram-first support CRM for sales and support

Turn Telegram into your primary support desk in 15 minutes

SupportHub unifies Telegram, web chat, and email into one private topic-based workspace. No context switching, no missed tickets.

24/7

automations & routing

agents & conversations

1

Telegram-native inbox
Live tickets
Telegram2 min ago

Plan change request auto-routed to Sales.

Web5 min ago

Lead from widget synced to CRM.

Email12 min ago

Refund marked urgent and escalated.

Why Telegram-first teams choose SupportHub

Support and sales live in one private topic group — fast, focused, and measurable.

Work inside your private Telegram topic group
Connect without turning off your existing bot
Unlimited operators and conversations

Metrics that move

Turn support into a revenue engine.

faster first response

-38%

fewer escalations

+21%

repeat purchases

Who it is for

SaaS & subscriptions

One inbox for support and success in Telegram.

Marketplaces

Topic-based routing by category and priority.

EdTech

Quick replies, templates, and quality control.

Everything you need for Telegram support

Unify channels, queues, team, and reporting.

Unified inbox

All requests in one stream with statuses and SLA.

Parallel bot connection

Test SupportHub without shutting down existing systems.

Private topic workflow

Teamwork inside your Telegram topic group.

Web widget

Add to your site with a single script.

Telegram-native

Deep integration with bots, channels, and groups.

Analytics

Response speed, team load, CSAT.

How it works

Connect channels and launch a full support stack.

01

Connect a channel

Telegram, Web, or Email — add credentials in onboarding.

02

Configure routing

Rules, issue types, and SLA targets.

03

Launch your team

Invite operators and track performance.

Free Beta

SupportHub is currently free for international users.

FAQ

Need more details? Contact us.

Can I connect SupportHub without breaking my current bot?

Yes. We support parallel connection so you can test safely.

Can I add unlimited operators?

Yes, there are no hard limits on agents or dialogues.

Do you integrate with CRMs?

Yes, we provide webhooks and event export.

Ready to launch your support?

Connect SupportHub and get full control of every request.